Q&A
Karat Faucet and KARAT SANITARYWARE are separate brands. Karat Faucet is a trademark under the supervision and administration of Karat Enterprise (Thailand) Co., Ltd. KARAT SANITARYWARE is not affiliated with or controlled by our company.
ESTHER is our premium product line offering a wide range of home solutions, including architectural hardware, faucets, washbasins, and sanitary ware. This line is designed to meet high-end comfort and quality standards.
You can easily order our products online through our website at karatshoponline.com or via various other e-commerce platforms.
We have a dedicated after-sales service team ready to support our customers. If you have any questions or issues with our products, please contact us at +668 0555 8555, or Line: @karatenterprise
Of course, all our products come with a quality guarantee to ensure their accuracy and durability. The specific warranty period varies by product type.
You can view prices and detailed information for in-stock products on our website. For bulk orders or additional information, please contact our sales team for personalized assistance and potential special pricing at +66 2194 1470 ext. 123 , or Line : @karatenterprise
We offer international shipping. For more information about shipping to your location, please contact us at +66 2194 1470 ext. 122
Maintenance information is available in the “Care and Maintenance Instructions” section on our website and included with product packaging.
You can reach us through the “Contact Us” page on our website, which provides various methods of communication.
- Tel : +66 2194 1470-2 , +668 0555 8555
- E-mail : support@karatenterprise.com
- Line : @karatenterprise
Log into your account on our website and navigate to the “Shipping” section to track your order status.
Please contact our after-sales service team through the “Contact Us” page or call +668 0555 8555. We’re committed to resolving any issues promptly.
Follow us on social media (Facebook, Line, and TikTok) for the latest promotional updates and news. Links to our social media accounts can be found on the “Contact Us” page.
- Facebook : karatenterprise
- Line : @karatenterprise
- YouTube : Karat Enterprise
- Tiktok : Karat Enterprise
We offer helpful content on our blog and social media platforms (Facebook, Line, TikTok) with advice on selecting bathroom accessories and faucets
- Facebook : karatenterprise
- Line : @karatenterprise
- YouTube : Karat Enterprise
- Tiktok : Karat Enterprise
Visit our website and click on the “Request a Quote” or “Subscribe” section. Fill in the required information, and we’ll respond promptly.
You can download our e-catalog from our website to view our full product range.